Terms, Privacy & Cookies
Last updated: July 2026
1. BOOKING & STAY TERMS & CONDITIONS
These Legal Information, Terms & Conditions, Privacy Policy and Cookies Policy apply to all reservations and stays at properties operated under the As Runas brand, including Casa As Runas Porto, before known as 108 mm house (Porto) and As Runas Gerês, before known as Quinta dos Carqueijais (Gerês). Specific conditions may apply depending on the property, accommodation type and rate selected at the time of booking. The applicable conditions are those communicated at the time of reservation and in the reservation confirmation.
1.1 Reservations
All reservations are subject to availability and payment confirmation. A reservation is only considered confirmed after the required payment or deposit is received. The properties reserve the right to establish minimum stays depending on season, accommodation type or special periods.
1.2 Payment Conditions
Payment conditions may vary depending on the property, accommodation type and rate. Payments may be made by:
● Bank transfer
● Credit or debit card
● Online payment link
● Other payment methods accepted by the property
Some reservations may require a deposit to confirm the booking, with the remaining amount payable before arrival or at check-in. Bank transfer details will be provided at the time of booking.
All prices are inclusive of VAT (IVA) at the rate in force, unless otherwise stated at the time of booking.
1.3 Cancellation Policy
Cancellation conditions may vary depending on the property, accommodation type, season and rate selected at the time of booking. Specific cancellation conditions will be communicated at the time of reservation confirmation. In case of no-show, the reservation may be cancelled and amounts paid may be non-refundable.
1.4 Check-in and Check-out
Check-in: from 15:00. Check-out: until 11:00. Self check-in may be available and instructions will be sent before arrival. Late check-out may be available upon request, subject to availability and additional charges.
1.5 Guests
Only registered guests may stay in the accommodation. The reservation holder must be at least 18 years old or accompanied by an adult.
1.6 Security Deposits
Some accommodations may require a security deposit. The deposit may be used to cover damages, extra cleaning or other costs resulting from misuse of the accommodation. The deposit will be returned after check-out if no damages are found.
1.7 House Rules
● Smoking is not allowed inside the accommodations.
● Quiet hours apply from 22:00 onwards.
● Pets are not allowed except where specifically authorized.
● Only registered guests may stay in the accommodation.
● Illegal activities are prohibited.
● Guests must respect neighbours, property and facilities.
Failure to comply with these rules may result in termination of the stay without refund.
1.8 Damages and Liability
Guests are responsible for any damages caused during their stay. The liability of the property towards guests for any damages, losses or lost profits arising from the use of the accommodation and its facilities is limited to cases of wilful misconduct or gross negligence by the property. This includes, without limitation, loss or theft of personal belongings, accidents or injuries during the stay, and failures in utilities such as water, electricity, internet or external services beyond the property's reasonable control. Guests are responsible for their personal belongings and safety.
1.9 Overbooking and Unforeseen Circumstances
In the event of overbooking or if the accommodation becomes unavailable due to unforeseen circumstances, the property reserves the right to relocate guests to accommodation of similar or higher standard. If relocation is not possible, a full refund will be issued without further compensation.
1.10 Force Majeure
The property is not responsible for events beyond its control, including natural disasters, fires, strikes, government restrictions, pandemics, utility failures or other force majeure events.
1.11 Right to Refuse Service
The property reserves the right to refuse or terminate reservations or stays in case of violation of these terms, inappropriate behaviour, illegal activities, damage to property or disturbance to other guests.
1.12 Applicable Law
Portuguese law applies and the courts of the district where the accommodation is located shall have jurisdiction.
2. PROPERTY SPECIFIC TERMS
2.1 Property Specific Terms – As Runas Gerês, before known as Quinta dos Carqueijais
Reservations and Payments
Reservations are confirmed after payment of a 40% deposit by bank transfer within 24 hours of the reservation request. The remaining 60% must be paid at check-in by card or cash. The property reserves the right to cancel reservations if the deposit is not received within the indicated period.
Minimum Stay
Minimum stays may apply depending on season and accommodation:
● Low season: minimum 2 nights
● High season: minimum 4 nights
● Villa da Floresta: minimum 7 nights
● Special periods (Carnival, Easter, New Year, holidays): conditions may be equivalent to high season
Security Deposits
Security deposits may be required for certain villas: Villa de Pedra and Villa da Floresta. The deposit will be returned after the stay if no damages are found. Part of the deposit may be used for cleaning if the kitchen or accommodation is left in poor condition.
Cancellation Policy
If cancellation occurs more than 10 days before arrival, the deposit may be converted into a credit for a future stay. If cancellation occurs less than 10 days before arrival, the deposit may be non-refundable. During high season, holidays, Easter, Carnival and New Year, cancellation may be required more than 15 days before arrival. In case of no-show, the deposit will not be refunded. The applicable cancellation policy is the one confirmed at the time of reservation.
Children and Age Restrictions
Some villas may have age restrictions. Villa da Floresta may have minimum age restrictions for children.
Cleaning and Services
Bed linen and towel replacement may depend on the length of stay. Additional cleaning services may be available upon request and subject to additional charges. Breakfast may be included or optional depending on the accommodation.
Facilities and Pools
Access to pools and facilities may depend on the accommodation booked and may be shared or private depending on the villa. Use of pools, lake, outdoor areas and facilities is at guests' own risk.
2.2 Property Specific Terms – Casa As Runas Porto, before known as 108 mm house
Reservations and Payments
Reservation and payment conditions may vary depending on the rate and booking platform used. Reservations may require prepayment, deposit, payment before arrival, or payment at check-in. Payment methods may include credit card, bank transfer or online payment link.
Cancellation Policy
Cancellation conditions depend on the rate selected at the time of booking. Flexible rates, partially refundable rates or non-refundable rates may apply. The applicable cancellation policy is the one presented at the time of booking and confirmed in the reservation confirmation email.
3. WEBSITE TERMS OF USE
By using this website, users agree to these Terms of Use. Users agree not to use the website for illegal purposes or in a way that may damage the website, its services or reputation. All website content, including text, images, logos and design, belongs to the respective companies operating under the As Runas brand and may not be copied or reproduced without permission. The website may contain links to third-party websites. The companies are not responsible for the content or privacy practices of those websites. The website and its content are provided without guarantees of uninterrupted operation or absence of errors. These Terms of Use may be updated at any time. Portuguese law applies and the courts of the district where the accommodation is located shall have jurisdiction.
4. PRIVACY POLICY
Data Controllers
Personal data may be processed by the following companies:
Época Amena, Lda. — NIF 516963384 — Rua Bicalho, 108, 4150-139 Porto, Portugal
Desafios do Bosque, Unipessoal Lda. — NIF 510693628 — Lugar do Assento – Quinta dos Carqueijais, 4845-040 Valdosende, Terras de Bouro, Braga, Portugal
Email: [email protected] | Phone: +351 910 346 771
For reservations at Casa As Runas (Porto), Época Amena, Lda. acts as the primary data controller. For reservations at As Runas Gerês, Desafios do Bosque, Unipessoal Lda. acts as the primary data controller. Both companies act as joint controllers in relation to shared technological systems, guest databases and marketing platforms used across the As Runas brand.
Joint Controllers and Shared Systems
The companies operating under the As Runas brand use shared technological systems, guest databases and marketing platforms. Personal data may be shared between the companies for reservations, guest management, marketing, administrative management, shared systems and databases, customer relationship management, and operational and business management.
Personal Data Collected
We may collect: name, email, phone number, address, identification details where legally required, tax number, reservation details, payment information, guest history and preferences, communications, CCTV images, and website usage data (cookies, analytics, IP address).
Purposes of Processing
Personal data is used for: reservations; guest check-in and stay; communication; billing and accounting; customer support; marketing communications (with consent); website analytics; security and CCTV; administrative management; legal obligations; fraud prevention; and customer relationship management.
Legal Basis
Processing is based on: contract performance, legal obligations, legitimate interests, consent, and legal claims and rights protection.
Data Sharing and Service Providers
Personal data may be processed by service providers necessary for the operation of the business, including hotel management systems, payment providers, marketing platforms, hosting providers and IT services.
International Data Transfers
Some service providers may process data outside the European Economic Area. Where this occurs, appropriate safeguards are implemented, such as Standard Contractual Clauses adopted by the European Commission.
Data Retention
Personal data is retained only for as long as necessary for legal, accounting, administrative and operational purposes. Reservation and guest data may be retained for the duration of the customer relationship and for a reasonable period thereafter. Billing data is retained according to tax and accounting legislation. Marketing data is retained until consent is withdrawn. CCTV recordings are normally retained for up to 30 days. Personal data may be retained longer where necessary for legal obligations, disputes, fraud prevention or legal rights.
Data Subject Rights
Data subjects have the right to access, rectify, erase, restrict processing, object to processing, request data portability, withdraw consent and lodge a complaint with the Portuguese Data Protection Authority (CNPD). Requests should be sent to [email protected].
Security
Appropriate technical and organisational measures are implemented to protect personal data.
5. COOKIES POLICY
This website uses cookies to ensure proper functioning, analyse website usage and support marketing activities. Cookies may include:
● Essential cookies
● Analytics cookies
● Marketing cookies
● Security and performance cookies
Users can manage cookies through browser settings. Disabling cookies may affect website functionality.
6. COMPANY INFORMATION
This website promotes and manages properties operated under the brand As Runas.
Operating companies:
Época Amena, Lda. — NIF 516963384 — Rua Bicalho, 108, 4150-139 Porto, Portugal
Desafios do Bosque, Unipessoal Lda. — NIF 510693628 — Lugar do Assento – Quinta dos Carqueijais, 4845-040 Valdosende, Terras de Bouro, Braga, Portugal
Contact: [email protected] | +351 910 346 771
Entra em Contacto
+351910346771